American Airlines Introduces Self-Service Check-in Convenience at Bradley International Airport.

New OneStop Self-Service Check in at Hartford Complements Airline's Innovative

Telephone and Curbside Check-in Services

WINDSOR LOCKS, Conn., Aug. 20 /PRNewswire/ --

American Airlines today announced the availability of OneStop Self-Service check in at Bradley International Airport. A fast and efficient check-in alternative, OneStop Self-Service provides the ease and convenience of completing all necessary check-in transactions at the touch of a button.

Passengers with electronic tickets traveling domestically on American from Hartford are now able to check in, select a seat and obtain a boarding pass with a quick swipe of a major credit card or an AAdvantage Executive Platinum(R), AAdvantage Platinum(R) or AAdvantage Gold(R) card and a few fingertip motions on easy-to-use touch screens.

Even passengers with bags can enjoy OneStop Self-Service convenience. The kiosks located along American's check-in counters offer passengers the option of checking their luggage. Baggage tags print behind the counter where American's customer service employees are available to tag and check the luggage quickly. Passengers take their boarding pass from the kiosk and head straight to the gate.

In addition to the check-in counter locations, OneStop Self-Service check- in kiosks are available at gate 5 for passengers not wishing to check any bags.

"American Airlines is committed to providing our customers with the fastest, most convenient travel experience possible," said Dan Garton, American's executive vice president - customer service. "Our customers tell us that they want options available to them during their airport experience. OneStop Self-Service allows travelers to help themselves and check in quickly, while at the same time giving our agents more opportunities to assist passengers who may require or desire more personal assistance."

The installation of OneStop Self-Service check in complements another popular timesaver American rolled out earlier in Hartford. With American's innovative OneStop Curbside check in, domestic passengers holding paper or electronic tickets can check their bags and receive a boarding pass from skycaps in one convenient stop before they even enter the airport.

Also available to the airline's most frequent travelers in Hartford is its innovative Telephone Check-in service. AAdvantage Executive Platinum, AAdvantage Platinum and AAdvantage Gold members can now check in for domestic itineraries right over the phone. The easy-to-use process starts with a single phone call to the elite AAdvantage(R) hotline within three hours but not less than 30 minutes before departure. Members then select the Telephone Check-in option and complete a series of voice prompts. Once that's done, members can proceed to the airport and directly to their gate, hand the boarding agent their AAdvantage card which is processed through an electronic gate reader and then head directly onboard the aircraft.

In addition to Hartford, OneStop Self-Service check in is currently available in Albuquerque, Atlanta, Austin, Chicago, Dallas Love Field, Dallas/Fort Worth International's Terminal B, Detroit, Houston Intercontinental, Minneapolis/St. Paul, Nashville, Raleigh/Durham, San Antonio, San Jose, Calif. and Seattle. OneStop Self-Service check in will be available at more than 30 airports within a few months.

OneStop Curbside check in is available at 80 airports around the country and Telephone Check-In is available nationwide.

The world's largest airline, American currently serves Hartford with a total of 105 weekly nonstop flights to Chicago, Dallas/Fort Worth, Los Angeles, Miami and San Juan with convenient connections around the globe. Regional affiliate American Eagle serves Hartford with three nonstop flights a day to New York's JFK International Airport.

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